Magento onepage checkout problem – not proceeding to payment information

If you find that your Magento website is not proceeding to the payment information option when you click ‘CONTINUE’ from shipping info, then you may be experiencing the same problem that i experienced.

The bottom line is that IF it is the same issue, then it is a problem with your theme and the compatibility with the latest version of Magento (at this time version 1.8.1).

So firstly; verify that it is a problem with your theme and try switching the stores theme to the default theme and test the checkout process.

Secondly; apply the following fix:

1. Go to /app/design/frontend/base/default/template/checkout/onepage/payment.phtml. – (Make a duplicate copy to your theme rather than overwriting the core base).
2. Approx Line 36, find:

< fieldset >
getChildHtml(‘methods’) ?>
< /fieldset >

3. Replace with:

< fieldset id="checkout-payment-method-load" >
getChildHtml(‘methods’) ?>
< /fieldset >

4. Save and upload.

Note: for this example extra spaces where put between the fieldset tags so that the browser did not render the html.